Responsible Gaming

Entertainment, Not Income

Online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble with money you can afford to lose, and remember that the odds always favour the house. Play for fun, not for profit.

Age Verification

You must be 18 years of age or older to gamble online in New Zealand. If you are under 18, please do not use any gambling services. It is illegal for minors to participate in gambling activities.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Chasing losses by gambling more to win back money you've lost
• Hiding gambling activity or lying about how much you gamble
• Spending more time and money on gambling than intended
• Neglecting family, work, or other important responsibilities
• Feeling anxious, irritable, or depressed when not gambling
• Borrowing money or using credit to gamble
• Unable to cut down or stop gambling despite wanting to
• Gambling to escape problems or relieve stress
• Failed attempts to limit or control gambling

Self-Help Tools & Controls

Most reputable online casinos offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified period
• Loss Limits: Set a maximum amount you're willing to lose
• Reality Checks: Regular reminders of how long you've been playing and how much you've spent
• Session Time Limits: Automatic logout after a set period of play
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts

Use these tools to maintain control over your gambling habits.

Support Organizations & Resources

If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:

New Zealand

• Problem Gambling Foundation (PGF) – Free counselling and support services for problem gamblers and their families. Visit www.pgf.nz
• Gambling Helpline NZ – Free phone and email support: 0800 654 655 (available 24/7)

International Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• United Kingdom: GamCare – www.gamcare.org.uk
• United Kingdom: GamStop (Self-Exclusion Scheme) – www.gamstop.co.uk
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org

Need Help?

If you or someone you care about is experiencing problems with gambling, reach out for help today. Problem gambling is treatable, and support is available.

Contact the Gambling Helpline NZ: 0800 654 655 for free, confidential support 24 hours a day, 7 days a week.

Remember: seeking help is a sign of strength, not weakness.